Last Updated: 25 September 2021
UKHT is committed to ensuring that your privacy is protected. Should we request certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy and data policy, and for the purpose it was intended. We will not share your data with third parties unless required to do so for administrative purposes relating to some of the services that UKHT provide. We fully endorse and adhere to the principles of data protection, as set out in the UK Data Protection Act 1998.
What information do we collect?
We may collect, store and use the following kinds of personal data: Name, Email, Address, Phone Numbers, Post Codes. We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.
Information that you provide to us via telephone or this website for the purpose of subscribing to our website services, email notifications and/or newsletters;
Any other information that you choose to send to us.
Using your personal data
We may use your personal information to:
a) Administer the website;
b) Improve your browsing experience by personalising the website;
c) Enable your use of the services available on the website;
d) Send you general commercial communications;
e) Send you email notifications which you have specifically requested;
f) Send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
g) Supply your details to third parties or partner companies in order to deliver information, which you have requested.
h) Deal with enquiries and complaints made by or about you relating to the website;
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your consent provide your personal information to any third parties for the purpose of direct marketing.
Security and storage of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation. If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We do not retain your payment details. To prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict instructions to mirror the security policies that we currently have in place.
Your data is stored on our servers part of which are operated by an appointed third party, and are retained solely for the purposes you have provided it to us. We may share your data with trusted partners solely to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information in any other means except to provide these services on behalf of UKHT, and they are required to maintain the confidentiality of your information and ensure it is protected in accordance with EU and UK data protection and privacy regulations.
You may instruct us via email to provide you with any personal information we hold about you. Provision of such information will be subject to the payment of a fee (currently fixed at £50.00) and the supply of appropriate evidence of your identity.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
b. The right of access – You are entitled to know what information we have regarding you
c. The right to rectification – You are entitled to have the information regarding you corrected if it is inaccurate or incomplete
d. The right to erasure – You have the right to request we remove your personal information
e. The right to restrict processing – You have the right to block or suppress processing of your information we manage
f. The right to data portability – You are able to transfer or copy your information from one IT environment to another, safely and securely
g. The right to object – You may object to how we manage your information by contacting us
h. Rights in relation to automated decision making and profiling -You have the right not to be a subject of a decision based on automated processing.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third Party Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
If you no longer wish to receive promotional emails from UKHT, you can unsubscribe from all communications by clicking the “unsubscribe” button on the bottom of our emails.